Aura Home Well provides household solutions designed to support cleaner, healthier and more comfortable living. Our current range includes Aura Cebilon reverse osmosis water purification systems and the Aura RoboClean water-filtration cleaning system.
You can explore and compare our products online or book a live virtual demonstration. An Aura advisor can explain the available options and help you choose based on your household, available space, intended use and budget.
Yes. We offer live virtual demonstrations so you can see how our products work, ask questions and explore their features before deciding.
Yes. Flexible payment options may be available on eligible purchases, subject to the provider’s terms, eligibility checks and approval. The available options will be shown during the purchasing process.
Reverse osmosis is a water-treatment process that passes water through a fine membrane to reduce many dissolved substances and other impurities. Aura Cebilon systems combine reverse osmosis with several additional filtration stages to provide purified, fresh-tasting water from a dedicated drinking-water tap.
The best choice depends on your water consumption, available under-sink space, preferred features and budget:
Both systems use a 75 GPD reverse osmosis membrane and include an integrated eight-litre storage tank. Cebilon Pro also offers digital monitoring, filter-life information, electronic leak protection and system alerts.
Cebilon DFlow uses a high-capacity 800 GPD membrane and delivers purified water directly without a storage tank. It is designed for larger households, busy kitchens, workplaces and customers who need a faster or more continuous water supply.
No. Cebilon Silver operates without an electrical connection. Cebilon Pro and Cebilon DFlow require access to a suitable electrical socket.
Reverse osmosis reduces many dissolved minerals, including those associated with hardness, in the water supplied through its dedicated purified-water tap.
Reverse osmosis substantially reduces many dissolved substances, including minerals. Aura Cebilon systems include a mineralising final filter as part of the treatment process, helping to improve the taste, characteristics of the purified water and balance pH and Minerals.
Reverse osmosis can reduce a broad range of dissolved substances, including certain salts, metals and other impurities. Actual performance depends on the substance, incoming water quality, operating conditions, filter condition and system configuration. No domestic system should be described as removing every possible contaminant.
Yes. Aura Cebilon systems are designed to provide purified water for everyday drinking, preparing hot and cold drinks, washing food and cooking.
No. A water softener is normally installed to treat hard water throughout a property. Aura Cebilon is a point-of-use drinking-water purification system, usually installed beneath the kitchen sink.
Yes. Reverse osmosis separates purified water from water containing the substances rejected by the membrane. The amount discharged varies according to the model, incoming water pressure, temperature, water quality and filter condition.
A reverse osmosis system uses water during purification and requires periodic replacement filters. However, it can help a household reduce its reliance on bottled drinking water and the associated single-use plastic, transport and storage.
Cebilon systems are normally installed beneath a kitchen sink and connected to the cold-water supply. The purified water is dispensed through a dedicated drinking-water tap or a compatible three-way kitchen tap.
Installation involves connecting the system to the property’s water supply and fitting a suitable tap. We recommend installation by a qualified and suitably insured professional to ensure that the system is fitted correctly and to protect your warranty rights.
Professional installation can be purchased separately where the service is available. Installation is not automatically included with the system unless it is expressly shown in your order.
Not necessarily. The available space, pipework, electrical access and layout should be checked before purchasing. However, Pro and Dflow can be installed inside other cabinets and not necessarily right under the sink. Cebilon Silver and Pro include storage tanks, while DFlow has a tank-free configuration. Our team can help you compare the dimensions before you order.
Maybe yes, only if your existing tap is a compatible three-way tap. A Cebilon system normally supplies purified water through a separate drinking-water tap. If you prefer fewer taps around your sink, a compatible three-way kitchen tap may be purchased separately.
Water pressure can affect purification speed, efficiency and wastewater production. The correct solution depends on the selected model and the pressure available at your property. Contact us before purchasing if you know that your home has unusually low water pressure.
Replacement frequency depends on the system, household usage, incoming water quality and filter condition. Some filters commonly require replacement approximately every 6–12 months depending on usage, while an RO membrane may last longer. Always follow the maintenance schedule supplied for your particular model.
Cebilon Pro and DFlow include digital filter-life monitoring. For Cebilon Silver, replacements should be scheduled according to the recommended maintenance interval and the conditions in which the system is used.
Genuine replacement filters can be ordered directly through the Aura Home Well website. Make sure you select the filter set intended for your specific Cebilon model.
Yes. Aura provides ongoing UK after-sales support, including guidance, servicing and access to genuine replacement parts. Contact our support team with your model and order details.
Aura RoboClean is a multi-purpose home-cleaning system that uses water-based filtration to capture collected dust and debris. It can be used with different accessories for a variety of household cleaning tasks.
Depending on the attachment used, RoboClean can support cleaning across floors, carpets, upholstery, mattresses, curtains, narrow areas and other household surfaces.
No. Collected dust and debris are captured in the water-filtration container, which is emptied and cleaned after use.
Yes. A live virtual demonstration lets you see the system and its accessories in action, understand how it works and ask questions before purchasing.
Aura Home Well serves customers in the UK. Any location restrictions, charges or estimated delivery times will be displayed during checkout or explained in our Delivery Terms.
Delivery times depend on product availability, the delivery address and the service selected. Please refer to the estimate shown with your order and your dispatch confirmation.
Where tracking is available, the details will be sent after your order has been dispatched. You can also contact us with your order number for assistance.
Contact Aura Home Well as soon as possible and keep the product, packaging and delivery materials. We may ask for photographs so our team can assess the issue and arrange the appropriate next step.
You can contact our UK support team using the website contact form, by emailing info@aurahomewell.co.uk, or by calling +44 744 390 00 02.
Yes. Eligible Aura products include warranty protection subject to the applicable warranty conditions, correct installation, proper use and required maintenance. Please see our Warranty & Repairs page for the exact coverage and exclusions for your product.
Return rights and eligibility depend on the product, its condition, whether installation has taken place and the circumstances of the purchase. Please review our current Returns Policy or contact us before returning an item.
Please provide your name, order number, product model, installation date and a clear description of the issue. Photographs or a short video may help our team assess the problem more quickly.
Our UK team is here to help with product selection, installation, maintenance, orders and after-sales support.
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